DS
Open to senior / staff roles

Deepam Shah

Senior Software Engineer with 8+ years building scalable backend systems and APIs. Currently at Zoom, previously Goldman Sachs and Esri. I ship things that handle thousands of requests a minute and still sleep well at night.

Dallas, TX
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About

I build backend systems that don't blink under pressure. As founding engineer on Zoom for Frontline Workers, I architected the core backend from zero and shipped it across multiple international clusters — services that absorb thousands of requests a minute without flinching. At Goldman Sachs I cut query times by 35% and slashed debug overhead by 60%.

Now I'm pushing into the next frontier — pursuing a PhD in Artificial Intelligence while engineering full-time, exploring how machine learning and LLMs reshape the systems we build. When I'm not shipping production code, I'm prototyping AI side projects — this site is one of them.

0→1
Founding engineer, Zoom Frontline
1000s
Requests/min served at scale
8+
Years building backend
JavaSpring BootPythonJavaScriptNode.jsREST APIsPostgreSQLDockerAWSMicroservices

Experience

  1. Senior Software Engineer — Founding Engineer, Zoom for Frontline Workers

    2022 — Present

    Zoom Video Communications

    • Founding engineer on Zoom for Frontline Workers — architected the core backend from zero and launched across multiple international clusters, taking the product from blank slate to global scale.
    • Engineered Zoom Web Portal management pages that let admins configure and orchestrate frontline deployments at scale — the control plane behind the entire product.
    • Led design and development of Google Drive & ServiceNow Virtual Agent chat-apps for Zoom Team Chat, integrating AI-driven conversational agents that hit 1000+ daily unique users in week one.
    • Built APIs and background workers absorbing thousands of requests per minute, and owned the data governance and compliance backbone for the Frontline product.
    • On-call every month resolving production-critical incidents; mentor junior engineers on backend architecture, distributed systems, and reliability.
    JavaSpring BootREST APIsMicroservicesAI AgentsData Governance

  2. Software Developer Consultant

    2021 — 2022

    Goldman Sachs

    • Built and tested REST APIs for GS Select platform; optimized queries by 35%.
    • Migrated loan micro-services from Java 8 → Java 11, increasing throughput by 22%.
    • Built async auditing framework that reduced debug time by 60%.
    Java 11Spring BootSQLJUnit

  3. Software Developer Intern

    2020

    Esri Inc.

    • Built Windows Docker container for ArcGIS Notebook Server.
    • Prototyped a version control system for Jupyter notebooks with REST endpoints via Jupyter kernel gateway.
    PythonDockerJupyterGIS

  4. Software Engineer Intern

    2019

    Tracelink Inc.

    • Automated nightly code documentation generation; adopted company-wide across all locations.
    • Integrated Jenkins + Appium in Docker for Android test automation, boosting productivity by 40%.
    JavaJenkinsDockerAppium

Education

  1. PhD in Artificial Intelligence
    University of the Cumberlands
    2026 — 2029
    In progress
  2. Master of Business Administration (MBA)
    Campbellsville University
    2024 — 2025
    3.9 GPA
  3. Master's in Computer Science
    Rochester Institute of Technology
    2018 — 2020
    3.46 GPA
  4. Bachelor's in Information and Communication Technology
    Ahmedabad University
    2013 — 2017

Let's build something worth shipping.

Whether it's a backend architecture question, a new opportunity, or just a conversation about engineering and investing — my inbox is open.

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